Cherina Pra

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I can't play Mortal Kombat 1 on Switch it says I need to download the latest patch

I cant play Mortal Kombat 1 on my Switch. Whenever I go to story mode or tournament it says I need to download the latest patch . I dont know how to do that.
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Jacqueline R Zvk

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Nobody's around you can't talk to nobody how can you run a service or a company when you can't reach nobody.

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I bought the special edition links twitch OLED you gave me the wrong table to connect my game to my TV I can't play my game on my TV because you gave me the wrong cable how do I correct this
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Preferred solution: Deliver product or service ordered

User's recommendation: Open your box before you leave the store make sure you have the right cable.

Terry A Rwh

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Verified Reviewer
| map-marker Harrisburg, North Carolina

Customer service is a joke

Nintendo - Customer service is a joke

On September 15 I purchased a Nintendo switch at Walmart. I came home wrap the box and took it to the birthday party when the box got opened there was no Nintendo inside only the instructions to packing material and the charger.

I took it back to Walmart was basically accused of trying to scam them, so I came home and I called Nintendo at which point I learned that the serial number on this Nintendo had been activated the day prior to me buying it. Nintendo refuses to give me any information even though Ive paid for and supposedly its my account, but they wont give me the information. Walmart wont give me a refund, Nintendo claims that its not their problem. Its Walmarts problem when I contacted the police I was told its a civil matter!

Im a 64-year-old woman on a very fixed income. I paid over $200 for this for my grandson for his birthday.

Not only am I out the money. My grandson got screwed on a birthday present I cant afford to buy another one, so thank you Nintendo for all your help and understanding

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User's recommendation: Go with another gaming system

3 comments
Guest

Nintendo will probably be more receptive with a police report. The police will not come to you nor will they investigate, but anyone can go to their local police station and make a report.

You should check your receipt. At Walmart both the serial number and UPC code are scanned and on the receipt.

Guest

Way to deflect blame terry. Box didn't feel light?

You understand the system's barcode is scanned upon purchase. This sounds like a redneck *** induced scam.

Guest
reply icon Replying to comment of Guest-2390936

Agree. It doesn’t add up.

OP claims to have the box and receipt both of which have the serial number on them.

They seem stuck on the story that they were sold an empty box. How do they know it wasn’t stolen from their car or home.

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Caleb C Tho

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Verified Reviewer
| map-marker Frankfort, Indiana

Your game is broken

It showed me as first and then said that another player was first which is not right. I was about to get first in a race and I get hit by blue shell which is not fair so if you could please stop being lazy and fix your game.
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2 comments
Guest

it isn't "broken", he just got ahead of you, then someone must have launched a blue shell, and you probably just barely got first but got hit. The game isn't broken, (possibly) your just kinda bad

Guest

it isn't "broken", he just got ahead of you, then someone must have launched a blue shell, and you probably just barely got first but got hit. The game isn't broken, (possibly) your just kinda bad

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Lacretia Zib
map-marker Tel Aviv, Tel Aviv

Purchased game not working

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Nintendo - Purchased game not working
I tried playing Hitman world of Assassination and did not work work when selected full enhanced game.
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User's recommendation: Refund and return money

Richelle C Ogm

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Verified Reviewer

Upgrading my Founders Pack

In the game Disney Dreamlight Valley I got the Standard edition Founders Pack, but not knowing that on the Switch you can only buy one and cannot upgrade later on. I really would like to have the Ultimate edition. I paid recently the Nintendo Switch Online for a month cuz I was told that I would be able to get the items through a cloud save, but I already have one so it won't work. I also was told if I talk to you guys I might be able to get a refund or figure out a way of being able to get the Ultimate edition. Thank you for your time and hopefully you can help me.
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Preferred solution: The Ultimate edition in Disney Dreamlight Valley

Kyle C Eau
map-marker Bellevue, Washington

The website sucks

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I hate this stupid website. ... ...,,,...,,,...,,,...,,,...,,,...,,,...,,,...,,,...,,,...,,,...,,,... im not writing 100 words
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Lucas B Tws

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You removed my favorite games (paladins and rouge company)

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I want you to put paladins and rouge company back on right now!!! Please guys come on Ill do anything for this games
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Loss:
$50
Tremayne Rlc
map-marker Lutsk, Volyn

I have been asked to contact you via the phone call regarding my ticket 231030-****14

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Very patient and friendly assistance, it was a pleasure to speak with Suzan, she helped me a lot with investigation
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Andre Y Pdw

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Conker Sequel and Joy Con Malfunction

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Look Nintendo, I know you dont want to go on the same path way as you did before when It comes to The Conker Sequel, but it is me and my little brothers birthday today and I was really hoping that you could make the long awaited sequel to Conkers Bad Fur Day with RareWare and Microsoft, that is all he wants Please Im begging
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Pros:
  • Flexible
Cons:
  • I want my joy cons fixed please nintendo

Preferred solution: The Long Awaited Conker Sequel

Canyon Zxi
map-marker Davenport, Iowa

I forgot my password

My Nintendo keeps saying I have the wrong email but your webpage informs me it's the right email and I want to reset password but it says invalid email address need help finding out what my Nintendo email is or how to reset my Nintendo
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Melisse Ole
map-marker Riverdale, Georgia

Having Trouble Signing In A 5-Digit Confirmation Code

I Having Trouble Signing In My Nintendo Switch Account Confirmation Code And Need Help Signing In I Signed In Username And Password But Its Not Letting Me In Im Having Issues Signing In Do You Think You Can Help?
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Lova B

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Change birthday

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Hello, I got my daughter a switch in 2020 and she has just brought up the fact that she entered the wrong birthday it says 12/19/2006 it should be 12/06/05
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User's recommendation: Next time set up your childs device

rusty g Jep

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How to remove my parental controls from Nintendo switch

I have a Nintendo switch parental controls and I don't remember the password and I need a master key I need to obtain a master key and I was wondering if you guys could give me the master key to remove the controls cause I've been having problems with my switch and I can't remember the pin so I need a master key
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1 comment
Guest

If you go to the customer support page, enter in your location and stuff, then don't type anything, but scroll down, and call the number.

Camarie Dad
map-marker Yonkers, New York

Nintendo switch help

It would not start it was fully charged...I thought it was broken and I called customer service he told me what to do...
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User's recommendation: Call customer service